Privacy policy

PRIVACY POLICY

Last updated: October 9, 2026

Introduction

This policy explains how KLAHR handles personal information when you visit wearklahr.com, communicate with us or make a purchase.

It covers our store activities, including serving customers in the United States, Canada, Australia, Great Britain, Germany and the Netherlands.

Your rights depend on your location and the laws applicable to our activities.

Who Is Responsible

Taynara Pimenta Naves, operating as KLAHR / Wear Klahr, is responsible for the store’s processing of personal information.

Rua Doutor Rui Carnassiali, 333
Jardim Liberdade
Maringá, Paraná 87047-220
Brazil

Privacy contact: contact@wearklahr.com
Phone: +55 (44) 99971-8884

Information We Collect

Information you provide may include:

Name, email, telephone number and addresses.
Order and payment-status information.
Support communications.
Return, refund and warranty details.
Marketing and privacy preferences.

Payment providers generally handle full card details rather than KLAHR storing them directly.

We also receive transaction and delivery updates from payment processors, fulfillment partners and carriers.

The website and enabled providers may collect IP addresses, approximate location, browser and device information, pages viewed, referring URLs, cookie identifiers and analytics or advertising events.

Non-essential tracking is subject to applicable consent and opt-out requirements.

Uses and Legal Bases

We use information to fulfill orders, process payments, provide support, prevent fraud, maintain records, comply with law and operate the website.

Where the EU GDPR or UK GDPR applies, our legal bases are:

Contract: processing purchases, delivery and related customer service.
Legal obligations: required recordkeeping and lawful requests.
Legitimate interests: website security, fraud prevention, service improvement and defending legal claims, where those interests do not override your rights.
Consent: optional marketing and tracking where consent is required.

Necessary order and delivery information is required to complete a purchase. Optional marketing consent is not a condition of purchase.

Service Providers and Recipients

We share information as necessary with:

Shopify, our ecommerce hosting provider.
Payment processors.
Suppliers and fulfillment partners.
Shipping carriers.
Customer support and email providers.
Security and fraud-prevention providers.
Enabled analytics and advertising providers.

We may disclose information when legally required or necessary to establish, exercise or defend legal rights.

International Processing

KLAHR operates from Brazil and uses fulfillment partners in China.

Necessary order and recipient information may be shared with those partners and carriers to deliver your purchase.

Shopify and other providers may process information in additional countries. Foreign processing may be subject to local laws and lawful access requirements.

International transfers must meet applicable data-protection requirements. Contact us for information about the destinations and safeguards relevant to your information, including how to obtain a copy of applicable safeguards.

Cookies, Analytics and Advertising

Essential technologies support functions such as the cart, checkout and security.

Where enabled and permitted, other technologies support preferences, analytics, advertising and attribution. Providers may include Google, Meta or Microsoft, depending on the tools active on the store.

Where required, we obtain consent before using non-essential tracking. You can manage applicable choices through the website’s privacy controls.

Withdrawing consent does not affect earlier lawful processing. Browser settings may also block cookies, although blocking essential cookies can affect functionality.

Sale or Sharing

KLAHR does not sell personal information for money.

Certain advertising disclosures may nevertheless qualify as a “sale” or “sharing” under some U.S. privacy laws. Where those laws apply, applicable opt-out requests and legally required preference signals must be respected.

Your Rights

Depending on applicable law, you may request access, correction, deletion, portability or restriction of processing; withdraw consent; object to processing; or opt out of certain advertising uses.

You may object to direct marketing at any time.

Some rights are subject to exceptions, including legally required transaction records.

Email contact@wearklahr.com to make a request. We may request proportionate identity verification and will respond within the applicable deadline.

Where applicable, you also have rights concerning solely automated decisions with legal or similarly significant effects. Contact us if you wish to challenge a decision affecting your order or request human review.

Germany, Netherlands and United Kingdom

Where the EU GDPR or UK GDPR applies, you may exercise the rights described above and complain to your competent supervisory authority.

This includes the relevant German data-protection authority, the Dutch Autoriteit Persoonsgegevens or the UK Information Commissioner’s Office.

You do not need to contact us before exercising your right to complain to an authority.

Canada

Where Canadian privacy law applies, you may request access or correction and raise concerns about collection, use or disclosure.

You may withdraw consent subject to applicable legal or contractual restrictions. We will explain any effect on the requested service.

Complaints may be directed to the Office of the Privacy Commissioner of Canada or the relevant provincial authority.

Australia

You may request access or correction or raise a privacy complaint with us.

Where the Australian Privacy Act applies, requests and complaints are handled under its requirements. Applicable unresolved complaints may be referred to the Office of the Australian Information Commissioner.

United States

Applicable state laws may provide access, correction, deletion, portability and advertising opt-out rights.

Where required, we will explain how to appeal a decision concerning your request. We will not unlawfully discriminate against you for exercising privacy rights.

Marketing

Use the unsubscribe link in promotional emails or contact us to stop marketing messages.

Necessary transactional messages about orders, returns, security or support may continue.

Retention and Security

We retain information for as long as reasonably necessary, considering order fulfillment, warranty support, tax and accounting requirements, fraud prevention, legal claims and your privacy choices.

We delete or de-identify information when no longer required, subject to legal obligations and reasonable backup processes.

We use reasonable organisational and technical safeguards. No storage or transmission system is completely secure.

Children

Our store is not directed at children. We do not knowingly collect their information unlawfully or use it for behavioural advertising.

Changes and Contact

We may update this policy as practices or obligations change. Where required, we provide additional notice or obtain consent for material changes.

Privacy contact: Taynara Pimenta Naves / KLAHR
Email: contact@wearklahr.com
Phone: +55 (44) 99971-8884