Privacy policy

Introduction

KLAHR (wearklahr.com) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.


Information We Collect

Information you provide directly

  • Name, email address, and shipping address when placing an order

  • Payment information (processed securely through Stripe or PayPal — we do not store card details)

  • Communications you send to us via email


Information collected automatically

  • IP address and browser type

  • Pages visited and time spent on our website

  • Referring website or search terms used to find us

  • Device type and operating system


How We Use Your Information

  • To process and fulfill your orders

  • To send order confirmation and shipping notifications

  • To respond to your customer service inquiries

  • To improve our website and product offerings

  • To send marketing emails if you have opted in (you can opt out at any time)

  • To comply with legal obligations


Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers to help us provide our services and fulfill your orders:

  • Shopify — powers our online store. See Shopify's privacy policy at https://www.shopify.com/legal/privacy

  • Stripe and PayPal — payment processing to complete transactions securely

  • Shipping carriers — to fulfill and deliver your order

  • Google Analytics (GA4) — to understand website traffic and improve our site

  • Microsoft Clarity — to analyze how users interact with our website

  • Meta (Facebook Pixel) — to deliver relevant advertising to our users

  • Legal authorities — if required by applicable law


Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to: know what personal information we collect and how it is used, request deletion of your personal information, and opt out of the sale of your personal information. KLAHR does not sell your personal information. To exercise your rights, contact us at contact@klahr.com.


Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, though this may affect some website functionality.


Data Security

We implement industry-standard security measures to protect your personal information. All transactions are encrypted using SSL technology. Payment processing is handled entirely by Stripe and PayPal, which maintain their own security standards.


Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Order information is typically retained for 5 years for accounting purposes.


Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at contact@klahr.com.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.


Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@klahr.com.